Privacy Policy
Introduction
Welcome to Secundae. We are committed to safeguarding your privacy and ensuring that your personal data is protected. This Privacy Policy outlines how we collect, use, store, and share your information when you use our services, including purchasing customized products.
Who We Are
Secundae is a company registered in UK as a partnership, We act as the “data controller” for the purposes of UK data protection laws.
What Information We Collect
We collect and process the following types of personal data:
• Personal Identifiable Information: Your name, address, email address, phone number, and payment details when you place an order.
• Customization Details: Information you provide for customizing your products, such as names, dates, images, or other personal information relevant to your order.
• Usage Data: Information about how you use our website, including IP address, browser type, pages visited, and other browsing behavior.
How We Use Your Information
We collect and process your personal data for the following purposes:
• Order Fulfillment: To process your orders, including customizing products, arranging delivery, and providing customer support.
• Communication: To contact you regarding your order, including sending order confirmations, updates, and responding to your inquiries.
• Marketing: With your consent, to send you promotional materials, special offers, and newsletters. You can opt out of marketing communications at any time.
• Improvement and Analysis: To understand how our customers use our services, so we can improve our website, products, and overall customer experience.
Legal Basis for Processing
We rely on the following legal bases to process your personal data:
• Contractual Necessity: Processing your personal data is necessary to perform our contract with you, such as fulfilling your orders and providing customer service.
• Consent: We will obtain your consent before sending you marketing communications or processing any special categories of data for customization purposes.
• Legitimate Interests: We may process your data for our legitimate interests, such as improving our services and preventing fraud, provided that these interests do not override your rights.
How We Share Your Information
We may share your personal data with third parties under the following circumstances:
• Service Providers: We use third-party providers to assist with payment processing, delivery, and other aspects of our business. These providers are only permitted to use your information in accordance with our instructions.
• Legal Requirements: We may disclose your information if required to do so by law or in response to valid requests by public authorities.
• Business Transfers: In the event of a merger, acquisition, or sale of assets, your personal data may be transferred to the new owners.
How We Store Your Information
We take reasonable steps to ensure that your personal data is stored securely and protected against unauthorized access, loss, or destruction. Your information is stored in secure data centers and is encrypted where appropriate.
Your Rights
Under UK data protection laws, you have the following rights:
• Access: You have the right to request a copy of the personal data we hold about you.
• Rectification: You can ask us to correct any inaccuracies in your personal data.
• Erasure: You have the right to request the deletion of your personal data, subject to certain exceptions.
• Restriction: You can ask us to restrict the processing of your personal data in certain circumstances.
• Objection: You have the right to object to the processing of your personal data where we are relying on legitimate interests.
• Data Portability: You can request to receive your personal data in a structured, commonly used, and machine-readable format and have it transferred to another controller.
Cookies and Tracking Technologies
Our website uses cookies and similar tracking technologies to enhance your browsing experience and analyze usage. You can control your cookie preferences through your browser settings.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal obligations. Any changes will be posted on this page, and, where appropriate, notified to you by email.
Contact Us
If you have any questions or concerns about this Privacy Policy or how we handle your personal data, please contact us at:
Instagram: secundae.offical
This privacy policy covers key areas required under UK data protection law and is tailored to your business’s handling of customized product orders. Ensure to adjust it further to reflect your specific business operations and practices.